- Shipping Info
All record packages sent via USPS Media Mail (US) or First Class International by default. We pack all orders super safe with double rigid fillers and lots of care. UPS options are available, but only upon request.
All international orders now ship fully insured against loss. The postage rates continue to increase, and the service is becoming more and more unpredictable. Please understand the risk and price that is inherent when ordering records internationally.
**PRE-ORDER NOTE. All orders that contain a pre-order purchase will automatically be held until all of those particular pre-orders begin shipping. That means if you an include a pre-order with any other in-stock release, everything will ship together, but not until the estimated ship date. If you'd rather receive in-stock release ASAP, please order them separately.
**RETURN TO SENDER. Occasionally we will get a returned packaged from overseas. These orders will be automatically refunded and not mailed back for a 2nd attempt. After the refund is processed, you can create a new order if you wish.
- Return Policy
NYCT releases are a labor of love, and a celebration of the beautiful & imperfect process of record pressing. We try to check every record where possible, to ensure it meets our high standards. Your satisfaction is guaranteed at the end! If there are any problems with your order or your record, please get in touch.